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Citi® Platinum Select® Card |  |
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Citi® Platinum Select® MasterCard | |
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The Citi® Platinum Select® Card offers an interest-free introductory period along with many additional benefits and services. This card has no annual fee. There is a 0% introductory rate on purchases and balance transfers up to twelve months, and the interest rate is reasonably low after the introductory rate expires, which makes this card an excellent option if you plan to carry a balance. You'll also receive an array of platinum benefits including auto rental insurance, fraud protection services, and travel accident insurance. 
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Cardholders Comment/Review/Rating "I've had mine for over three years and have had no bad experiences like other cards, we pay it off monthly." snowman, 8/17/2006 "For on-line use, this is the safest and most secure card you will ever find. When used with on-line software, this card has the capability to generate a different virtual account number for every purchase and can set a dollar limit on what the merchant can charge to the transaction. Of course, if used in the store, it is like any other card, but you can have your picture added to the card for additional security purposes." Villhelm, 2/19/2006 "My best card to date - I got this card to take advantage of the great transfer rates and they have really made my life easier. The one time I charged something and had to do a charge-back because the merchant backed out, Citi was right there immediatly defending my side of the transaction. The terms can be a bit tricky to understand at times, but in the end they always turn out to be mostly common sense, without all the trickery of other companies. The only problem I can see is that I get Citi points but frankly have NO idea how to use them." Robert, 8/19/2004 "Good card - I have not had any trouble with this card and would not stop anyone from applying for it. They call me when I make a purchase out of my usual amount and the customer service is fast and friendly." Carlos, 1/8/2004 "I have had this card since 1995 and have had no problems. The interest is tied to the prime rate plus a percentage, a little high compared to others but the percentage amount has NEVER changed since I received this card. When my spouse was traveling in another part of the country and used the card, I received a phone call from customer care double-checking that the card wasn't lost since we don't usually have charges from that part of the country. This card also doesn't have an annual fee. I will be staying with this card because I know I can rely on honest practices and great customer service. I have had steady credit line increases based on a prompt payment history" Karla, 7/11/2003 "The thing that first attracted me to the Citi Platinum Select Mastercard Credit Card was first and foremost the low interest rate. It was also refreshing to NOT have to pay an annual fee. Every time I have ever had to call customer service, which has been very few times, the person I talked with was very helpful and courteous. It's also great to have the addition warrantry added to the items I buy with my Citi Card." C.S., 3/1/2003 "Citibank Platinum select card is one the best cards I have ever had. They are always willing ot do what it takes for me to enjoy the card to it's fullest. If I have ever needed a credit line increase, I have received it shortly after the request has been made. The customer service reps are some of the friendliest people that I have met over the phone as well. The best thing I have to say about the card is that when I have had any problems with the card or it's services, I have only had to talk with one person. It did not take getting a upper management person on the phone to resolve the dispute or the problem." Greg, 2/18/2003 "I have had to deal with a few errors and the customer service department has taken the time and patients to assist me and make sure that I am satisfied with the results and any other conserns or questions until I am completely happy with our conversation. They also take the time to be personal with you and make you feel like you really are the most valuable customer. That is a hard service to get from other credit card companies." Lissa, 2/17/2003 "I have been with Citibank Mastercard since I was 18, the first card I ever held. I am now 42, I have bumped it up along the way and now have a platinum and one that is hooked up with Upromise. (great for saving for college). I love the quality of service they have provided and I am sure the will continue to do so." Linda, 11/8/2002 "#1 Card - My review is based on comparing my relationship with Citi vs. my other cards (Juniper, MBNA, CapitalOne) of which I have a great relationship with all of them. This is probably due to my credit rating, my early payment every month, and I do not get close to my limit. The Citbank Platinum Select card is the best card I have. My rate is 7.65% fixed after an introductory rate of 0% for a year (which caught my attention in the first place). They even allowed me to open another account with the same credit line for another year at 0%! The customer service is very good. They've taken care of any requests I've had promptly. I called them regarding another promotional rate on my first card and got two different answers from two different people, so they don't always have their story straight. On another occasion, I went to pay on-line and realized I forgot to set it up in advance. I didn't want to risk the payment being late by sending snail mail, so I called customer service and they offered to withdrawal my funds from my checking account over the phone and waived the $5.95 fee! Their website is a bit quirky. My on-line payments all went through timely and correctly, but sometimes the site is very slow or is unavailable. On another occasion I reviewed my personal profile for my second account and a week later I got a letter from them stating my email address is required in my profile for on-line payment. I checked it, but it's there. Therefore, I will always double-check to make sure the payment went through. I'm sure if I paid late or exceeded my limit, they wouldn't treat me very well and would stick it to me any way they could. But compared to the other "great" cards I have, Citi is probably the best." Rob, 9/12/2002 "I have dealt with about 15 credit card companys&#'s and citibank by far has the best benefits/services. They constantly lower my apr and increase my credit limit. Anytime i have had to call customer service(not very often)they are always well imformed and very helpful." scott, 6/8/2002 "Trash all your other cards, here is the one!! I have had a Citibank card since I was a freshman in college and they have always been great to work with!! In my time I have had a Capital One card (yuck!), a MBNA card (those people are the devil!!), and a Direct Merchant's card (run away and don't look back) all of which are now useless bits of cut up plastic in some landfill. I am trying to cut back on credit card spending but I think I will always keep my CitiCard because they will up my credit, lower my interest rate (all it took was a phone call), and offer great deals while being friendly and never pushy!" cam, 4/12/2002
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